SMS / Text Messaging Privacy Policy
01 Overview
This SMS Privacy Policy explains how Bellingham Promotional Products ("we," "us," "our") collects, uses, and protects your mobile phone number and related information when you opt in to receive text messages (SMS) from us. This policy applies specifically to our SMS/text messaging program and supplements our general business practices.
02 Information We Collect
When you opt in to receive text messages from us, we collect:
Your mobile phone number; your name and any project/order information associated with your account; the content and timestamps of messages exchanged between you and us; and your consent status and opt-in/opt-out history.
03 How We Use Your Information
We use the information collected through SMS solely to contact you individually about your specific project(s), order updates, and proofs; respond to your questions or support requests submitted via text; and maintain a record of your consent and communication preferences. We do not send mass marketing or promotional text blasts. All messages relate directly to your individual project(s) with us.
04 Message Frequency and Rates
Message frequency varies based on the status and needs of your individual project(s). Message and data rates may apply, depending on your mobile carrier and plan.
05 Sharing of Information
We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing purposes. Your information may be shared with service providers who help us operate our SMS platform, solely to facilitate message delivery, or with parties when required by law, regulation, or legal process. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
06 Opt-Out and Support
You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed, and you will no longer receive SMS messages from us unless you opt in again.
For help, reply HELP to any message, or contact us directly using the information below.
07 How to Contact Us
- mike@bpromotional.com
- Phone
- (360) 676-5416
- 2403 James St., Bellingham, WA 98225, USA
- Website
- www.bellinghampromotional.com
08 Data Retention and Security
We retain your phone number and consent records for as long as necessary to provide our services and comply with legal obligations. We implement reasonable safeguards to protect your information from unauthorized access, use, or disclosure.
09 Changes to This Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.